Podcast Episode 344 - Your Pricing is The Problem
In this episode of the Flourish Academy podcast, Heather Lahtinen dives deep into the often misunderstood topic of pricing. Learn why profitable pricing is just the starting point and discover how shifting your mindset and focusing on action can unlock the growth you’ve been seeking.
Heather shares insights from her recent mastermind session, where photographers explored what might really be holding them back from achieving their goals. If you’ve ever felt stuck or unsure about your pricing or strategy, this episode will inspire you to take confident action.
Show Notes:
- The concept of profitable pricing and its importance in building a sustainable photography business.
- Why photographers fixate on pricing as the root of all problems and how this mindset limits growth.
- What else could be impacting your bookings and revenue?
- The role of a one-page marketing plan in driving client inquiries and revenue growth.
- The importance of discipline, consistency, and faith in your pricing and marketing strategy.
- Why social media isn’t always the cornerstone of a successful marketing plan.
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Connect:
Heather Lahtinen: Website, Facebook, Instagram
TRANSCRIPT
You're listening to the Flourish Academy podcast and today we are talking about
pricing. My name is Heather Lahtinen and I'm a photographer, educator and entrepreneur
and I founded the Flourish Academy as a resource for photographers of all levels.
We want to help you pursue your passion on your own terms because we believe there
is room for everyone. In this podcast, we focus on creating breakthroughs with your
mindset to Cover the things that are really holding you back in business and life.
We are currently in the middle of our mastermind week, which was something I put
together designed to help photographers kickstart their year with clarity and strategy
and support from their fellow photographers. It's designed to be a really immersive,
collaborative environment. We meet every day for at least 90 minutes.
I mean, it was designed to be an hour and a half, but yesterday we worked for
closer to two hours and that's because we were talking about pricing. I think I
mentioned the mastermind in a previous episode, but it actually filled immediately. I
wanted to keep it to a small number of photographers. So I never published it or
marketed it publicly. But what I wanted to share today was something I picked up on
yesterday. Our goal when we were talking about pricing was making sure that we have
professional pricing in place. I define that as pricing that is profitable.
We know our numbers in great detail and it's pricing that fits in our season and
genre, et cetera. But really, if I had to boil it down, what I would say is
professional pricing is profitable pricing. You know what your cost of goods are.
You know what it costs to run your business. You know what you want to earn, what
you want to take as an owner's draw from your business. So it's just very clear
what the pricing needs to be in order to meet this criteria. Yeah. It's essentially
a couple of equations and you multiply and you divide and you figure out what makes
the most sense, but it's math. It comes down to math. The funny thing is people
will say, well, but Heather, I'm not any good at math. Oh my gosh. That is just
such baloney because you can add and you can subtract and you can use a calculator
for everything else. So what we were demonstrating in the mind was that everyone in
attendance already has, for the most part, profitable pricing. A few photographers
realize that they need to make their pricing a little bit more profitable, but the
point was, if you go through any type of pricing course or even read an article
about pricing, watch a few videos, you can figure out how to craft profitable
pricing for your photography business. So we spent the first part of our call just
making sure everyone understood what is profitable pricing and, you know,
do I have it? Okay, once we determined that that was the case, I took a pause and
I said to everyone, okay, if we know that our pricing is profitable, then what is
the problem?
What's wrong with the pricing? What's the problem with your pricing if you know that
it's profitable? Well then it got really interesting because of course we had into,
well, if people aren't booking me, it's because of the pricing. If I'm not making
money, it's because of the pricing. If the sky is blue, it's because of the pricing
and everybody gets really fixated on their pricing as being the end all be all for
everything in their business. If things aren't working, it is always 100 % of the
time because of the pricing. Therefore, I must become fixated on my pricing and
messing with it and shifting things and changing things, sometimes in small ways,
sometimes in big ways, because that's the problem with everything. We know that that
is not true. The point I wanted to get to yesterday was this,
if your pricing is profitable, then I want you to put a period at the end of the
sentence with a checkmark that says my pricing is done and I'm not, I'm not going
to alter it for at least six months. Because then this will force you to look at
other areas of your business as to why you aren't hitting the numbers. You aren't
getting the clients or you're not getting the revenue that, that you would like.
You're not hitting your goals, essentially. Every photographer, okay. A lot of
photographers think if they are not hitting their revenue goals, it is always because
something is wrong with the pricing. If people aren't hiring them, it's always
because something is wrong with the pricing. And I disagree. I think that the
pricing is an easy, your pricing is an easy scapegoat for why something might not
be working, which is why I encourage them to make sure it is profitable and then
move on to other areas of your business that you might need to work on in order
to get more clients and hit your goals. Wow. But Heather, I had all these clients,
these inquiries that didn't book me and it had to be because of the pricing to
which I reply, how do you know that? Are you sure? And in one case, the
photographer said to me, yes, she told me it was because of the pricing and I
said, okay, so that means that it's always because of the pricing because one person
said it. No, of course not. But then the photographer was like, well, but it could
be because of the pricing or maybe I'm out of her budget or she doesn't see the
value or want to spend the money. And I said, yes, and also that's the easiest
thing for a client to say is, well, you're out of my budget or or I can't afford
it because what person is going to say, "Well, I just hate your photos.
I think they're ugly. I don't like your face. I don't like the color of your hair.
I don't like what you posted on social media. I just don't like you." Who's going
to say that? Of course, they're not going to say that. So the easiest thing for
them to point to is your pricing. And furthermore, if it couldn't be your pricing,
Just go along with this. If that weren't a possibility, then what else could it be?
And those are the things you need to start to explore. Maybe I need to get better
at marketing, at selling. Maybe my photos need to improve. Maybe I need to gain
more clarity on my ideal client. I don't know. It could probably be a million
different things, but when you're fixated on it has to be the pricing. The pricing
is the problem for everything. You just miss opportunities to improve elsewhere.
And if you're changing your pricing every five seconds, you're never quite sure
what's going to move the needle. How do you know what's going to make the
difference? It reminds me of learning the exposure triangle. You should probably just
change one thing at a time so you can see what impacts the image. But if you
change all three things at the same time, you'll never know what made the
difference. So in the mastermind, it was actually, I said it was yesterday, it was
two days ago. What we decided is that our pricing is profitable and we're not going
to touch it for six months. It forces us to work on other things and we're not
allowed to ruminate on it or spin in fear and confusion.
The is profitable. It, it works. I just need to learn how to make it work.
And then yesterday, we worked on our one page marketing plan. So we got really
clear, laser focused on the things that are going to get paying clients in front of
our lens. And we, we essentially checked the box next to marketing. So what I had
them do was like pricing check marketing check. If you were confident and believed
complete
and wasting their brain power on pricing and marketing when it could be something
else, well, certainly their efforts could be spent elsewhere to help them achieve
their goals. So if you knew that your pricing was good and you knew that your
marketing plan was set and it was going to work, what would you do? I think you
would get busy executing on the marketing plan, you would do what it takes in order
to get paying clients in front of your lens in order to increase your inquiries, in
order to meet more people and get out into your community. And if you did all of
this with belief and faith, I promise you it will work.
You will get more clients and you will increase your revenue. The problem is when
the doubt and the fear and the scarcity creep in and you think you need to change
all of these things in order to move forward. So then it just becomes,
it's just the mental game, right? It's just managing your mind over that doubt.
You're always going to have doubt and you're always going to have some fear and
scarcity, but could you make your faith, your belief in what you've created greater
than that? So it's like, I know, I know these things are going to work. So I'm
just going to keep doing them with discipline and with consistency in the faith that
I am going to see the results. You've got to try to overcome the doubt. Again, the
doubt is going to be there. So yes, oh, I'm not sure if this is going to work,
but we reviewed it, you know, they reviewed it with me,
with their peers, we have the pricing, we have the one page marketing plan. I want
you to just stick to those things for six months and try not to think about them,
but just focus on action, execution and strategy. Interestingly enough of all of the
one page marketing plans that we went through yesterday, not a single one had
Instagram, Facebook, Reels, or anything related to social media on them.
No one's marketing plan had that. I did make sure to say, if you have this one
page marketing plan, it's three to five things that you're going to focus on. It
doesn't mean you can't do those things. It's not to the exclusion. It's just, here's
where I'm going to focus my time and effort. And if I enjoy posting on Instagram
and tagging my clients and sharing and creating real by all means you can do all
of these other marketing activities. But when you feel confused and you're not sure
what to focus on, you go back to your one page marketing plan and you just execute
when you are in doubt and you question yourself. That's when you feel frustrated or
defeated and you ruminate. You don't take the best action or any action because
you're like, "Why would I do this? I'm not even sure if this is working." But when
you are thinking, "I know what I'm doing, I've created this plan, I know the
pricing is profitable, I know the marketing works," and you're in belief, you start
to feel really excited and then you take a ton of action and that action will lead
to results. I hope that you found this useful. I'll see you in the next episode.